Jenni is a Senior Business Manager in Construction & Property, and has recently relocated from our Houston office to our Chicago office. With Hays for over 10 years, she has worked in Australia and the US.
Why did you want to work in recruitment?
I was naturally drawn to the sales and high performance culture that this industry promotes. I loved the fast paced energy and liked the fact that I was directly responsible for my own success and subsequently my earning potential. Plus I love getting into the psychology of people and learning how someone navigated their own career path to where they are now and where we can take them next.
What was your route into recruitment?
Like many in this industry, I somewhat “fell” into recruitment. I actually began working for Hays initially as an Administrator on a short term contract, supporting a high volume Construction & Labor Hire business. In a short time, management transitioned me into a permanent Trainee Consultant position to develop a new Property desk, and I’ve never looked back.
Why did you choose to work for Hays?
Everyone knows the Hays brand in Australia and across the globe, so it was an easy choice to join the largest recruitment company in the world. Their global size and reach was attractive to me, even from my first few years into the role, as I had always dreamt of working internationally to broaden both my professional and personal life experiences.
What is the most rewarding part of your job?
While there are many I could mention, the one I am most proud of is looking back to my first day in the Houston, Texas business. At that time we were a complete start up business, no Hays brand and no database of clients or candidates. But ahead of us was an enormous opportunity that we grabbed hold of. In 3.5 short years we built a multi-million dollar business and positioned ourselves as true experts in our field, taking market share from recruiters who have been firmly established in the Texas market for more than 20 years. And really, we haven’t even scratched the surface.
What is the most challenging part of your job?
You become more and more resilient to the highs and lows of this job, but even after 10 years, there is always a small shadow of anxiety when starting each month on $0 or working hard to build a pipeline of fees. While this adrenaline and anxiety to always perform can be testing, I think it’s also what makes you successful. At the end of the day, we are dealing with people, and people are unpredictable and that is always challenging.
What has your career at Hays been like so far?
Hays has given me more opportunities than I had ever imagined for myself. It’s enabled me to relocate within my home country of Australia and take on this amazing journey building a startup business in the US – taking on the world’s largest recruitment market. I work hard and play hard and with the financial freedom this job gives me, I’m constantly travelling and living life without boundaries.
What’s the best thing about the team you work with?
Our Houston team is made up of five different nationalities and cultures who all share the same drive to be successful. What is more important is that they are team players who see what an enormous opportunity we have in the US, and how their individual success impacts the future of our business throughout the US. It’s a great story and I’m proud to be a part of it, and I’m excited to start the next chapter of my career in the Chicago business!
What has your training been like?
The Hays training I have received has been excellent from the initial training modules to more focused People & Business Management streams. But the best training in my opinion comes from working with a diverse group of individuals with varying years of experience. Taking the best advice and implementing that in your own business. Even today with 10 years’ experience I continue to learn new and more polished ways of doing this job.
What is your ambition? What do you hope to achieve with your career?
The sky’s the limit. With so much growth and investment into the US market the options are available for leadership, opening new offices, developing new specialisms, training and developing our exceptional people, maximizing national accounts and cross selling specialisms/offices. My ambition is to contribute to the US business to position Hays Construction and Property as the largest and No 1 ranked Specialist Staffing Agency in the US.
What have you most enjoyed about working in recruitment?
I’m never bored of my job and no two days are ever the same. I’ve been very fortunate to work in different specialisms across different demographics and across different countries. While at the end of the day, recruitment is recruitment, each bring their own challenges and rewards. Plus I get to work with some passionate people who are not just colleagues but have become lifelong friends all around the globe.
What did your friends say when you told them you were a recruitment consultant?
“Can you get me a high paying job working a 4 day week?”
What advice would you give to someone considering applying for a job with Hays?
If you are self-driven, persistent, sales focused, have a competitive spirit and are motivated to make money, then this is an exceptional career for you. If you’re looking for that cruisy 9-5 corporate job, this isn’t the place for you.