What motivates me to work at Hays every day?
I still remember that January 5, 2015, excited for my first day of work and for a new challenge, but without the slightest idea that I was about to change the lives of more than 100 people in the next 3.5 years I would complete in the company. The fact that I know that daily I have the opportunity to help someone find a new professional challenge, that leads him to satisfy his personal and professional goals, is just what motivates me to continue with this project called Hays.
I enjoy interacting with people, maybe for that reason I always liked to participate in the extracurricular activities of the school and my first job was to assist patients with cardiac devices. Today I have that same possibility to interact with many people (clients and candidates) every day, from whom I always take some new learning and also I have the opportunity to help them in different aspects; apart from the knowledge I learned about new medical devices in the market.
"Improving is changing and being part of that change makes me feel a better person"
My growth in Hays has been very accelerated. Since I started I had a clear career plan with my goals define to be able to grow within the company. The plan, which becomes very ambitious, has allowed me to develop various skills which have helped me to mature much faster than in any other place. In less than two years I have managed to get two promotions, however, I am already in search of one more.
To work in Hays, is to work in a multicultural company; Here I have met people from different countries, of which I have learned great things. Within this business I have had the opportunity to work with different clients around the world and, within Mexico, I also have the opportunity to talk and work with different leaders in different industries. "In Hays, I put my own limits"
Tips on being a successful recruiter. To be a successful recruiter, we need first to have a lot of resilience and focus on pursuing our targets.
I've been working at Hays for 11 years, since the startup and I have always understood why there are KPIs.
This improves our performance and also our way of organizing. The word resilience was the first thing I learned and then I understood its real meaning.
As we deal with people, we need to be prepared for what can happen and for the dynamism that takes place.
On the other hand, over time I also understood that there is a way to minimize some risks and deal with changing situations. Another pillar that has always been important in my career was getting to know the market, interviewing good candidates and also doing business on a constant basis.
Once I understood that everything is connected, it made it easier for me and for my work and left me able to work on more strategic positions.
Interviews help us meet bright people, amazing stories and also identify multiple market leads. Commercial activity enables us to understand the diverse cultures, decision makers and also, the market will start to know Hays.
Finally, focus and efficiency in execution helps us to balance activities and achieve financial targets. The last ingredient is to never give up. Our performance is a box of surprises, but very rewarding and promising.
I started my career at HAYS in December 2012; when the arrival of HAYS in Colombia was news throughout the country and especially for those of us who were competitors, (my case); since I worked as a Senior Consultant in another Recruitment company. One day I received the call from the person who at that time was the MD of Colombia; who invited me to an interview. This generated me a great expectation and I attended without being sure to make the change; but I did not want to miss the opportunity to meet the great player who had arrived in Colombia. That first encounter with HAYS changed my perspective of Recruitment, because from the first interview I understood the importance that they gave to the candidate and I could see the great challenge that was coming and how big this could be and I said: "I have to be part of this! "So; I went through all the interview phases and joined this company almost from the beginning. I started alone to launch a new unit called Engineering, which is currently composed of 10 people with me and 4 sub divisions (Manufacturing & Operations, Supply Chain & Logistics, Construction & Property and Industrial Sales) I started as a Senior Consultant; I have had 2 promotions, being today Manager and soon Senior Manager. What led me to be successful?.
1. Emotional intelligence / ability to read the other:
For me the key to recruitment is to really understand what the other wants (internal or external client) and find how to satisfactorily fill that need. I think it has happened to many of us that we believe we have the best candidate; but the reality is that the best candidate for my client may be another, so you have to know how to read very well the person who is on the other side. That is why knowing how to listen to the other is key to success. Also interpret all the signals of the environment.
2. Communication and monitoring:
Transparent and clear communication with both; clients and candidates. Keeping track of the two parties throughout the process results in the closure of the process. Having feedback and being in constant communication with your client makes them trust you, making them know that you are interested and working based on their needs. Having a good relationship and communication with your candidate means that he will always prefer you as a brand and be loyal to you and prefer to participate in your searches and not in that of other competitors. This gives you what we call: Process control!
When you work in recruitment; The quality of your work and organization is a fundamental part, for this you need to follow a clear process that has stages and times that you must comply with discipline. This allows you not to omit details and have the entire record at your command.
Tips on being a successful recruiter
I started my career in Hays in Madrid in 2011 as a Junior Consultant. Today I am managing 4 specialisms in Chile. During these years, I have known a lot of different people from different countries. I have known people as a candidate, as a client, as a work mate, but the best part of my job is not only to meet new people, but also all the thing that you learn when you meet new people. It is exciting to wake up every morning and ask yourself, who am I going to meet today? What am I going to learn new today? Meeting new people is the basics in our business.
I will give some advises that you would like to know if you are thinking to start a career as a recruiter:
1. Be an expert.
If you become an expert in your market or specialism, it would be much easier for you to understand you candidates and clients needs, thus you will be able to help them. To find out if you are a real expert in your market, try to answer these questions:
Who are the main companies in my market?
What are the challenges that these companies are facing today?
What challenges these companies will be facing during the next year?
What are the profiles that these companies will need to beat their targets?
2. Know your candidates.
During my experience in Hays, I have started a new business from the beginning a lot of times, for instance, when I came to Chile and I didn't know anything about the market, when I used to recruit for Accountancy & Finance, but then I was moved for Sales & Marketing, or when I was launching the Life Sciences division. For every time I started in the same way: interviewing candidates. It is very important to speak the same language that our candidates, so we need to absorb the maximum knowledge from them, so we can help them later.
3. Have fun!
It is important to you enjoy meeting new people. As I said in my introduction, this is the key of our business. A candidate can be a future client, you also can find a future candidate in a client. Just pay attention to the details, not only at work, but also in your personal life because we live surrounded by people, and people is our business.
WHY I LOVE RECRUITING IN SALES & MARKETING:
My story at Hays began less than two years ago, when I received the call confirming that I had been selected as an Associate Consultant for Sales & Marketing specialism, for FMCG and Retail industries.
When I started at Hays I did not have much knowledge of recruitment in this specialty, however as time passed and I was getting to know the market, and at the same time, I was becoming more and more passionate about my work and to get to know more experts in these industries.
Recruit specifically for FMCG and retail sectors, is incredible, because we are in contact with them every day. It’s impossible to spend a day without being in contact with the work of marketing experts, because they are present in all places and media (television, radio, internet, billboards, among others). For me is very interesting to go to a supermarket and know the stories of the products, know what was the strategy developed to generate the need in consumers to buy this products.
I love recruiting profiles for S&M, because they are key on making any company successful, without them, a product or service could not be in the lives of consumers. All companies have sales and marketing departments to generate the maximum amount of money and continue to survive in today's competitive and changing market.
I feel very proud of being capable of changing the lives of people and also companies, to be the person who brings to these companies the best talents, which are undoubtedly key to their growth and sustainability.